Manager 016438 Social BlaBla Mar 23, 2021 0:25 community manager Should you or shouldn't you have a community manager in your company? That is a question frequently asked by managers of SMEs, freelancers and beginning entrepreneurs whose phone number list are still limited. Hiring a community manager seems like an idea too far removed from their current situation. However, no matter how small your business is, if you sell to the end consumer (B2C), you need a community manager. Even if your business is something local, like a hair salon or a restaurant. But why? There are several important reasons to hire a community manager. Read on to learn more about each of them. 1. You will improve the image of your brand When a user searches Google for a company name and gets few or no results right away, their reaction is usually not positive. Nowadays, all phone number list must have an up-to-date website that is perfectly linked to their social media profiles.
The user expects that in each social network the information is consistent and the publication of messages is regular, with interesting and quality content. If you do not want to give a slovenly or unprofessional image when a user searches for your phone number list name on Google, the first thing that should appear is your corporate website, followed by your blog, your Facebook page, LinkedIn, Twitter, Slideshare, Youtube , Wikipedia, etc It's all about your links phone number list creating a positive preview image. You choose: ghost company or active and modern company? 2. You will provide better customer service While you are in charge of keeping the operational activities of your business running successfully, you need someone who can respond quickly to the queries and phone number list of users on social networks. More and more consumers are using networks to get in touch with brands.
Users know that a smart company provides a faster and more careful response through the networks (after all, they are a platform where everyone is watching you). This is the main route for younger audiences, who prefer it to sending an email phone number list the contact form on the corporate website. Imagine that you do not have the help of a community manager and you are alone to do almost everything. Will you make consumers wait until the end of the day, when you're done working on regular business tasks, for you to reply to their messages? Of course not. In reality, you will be losing business opportunities by not responding to these consumers in a timely manner. 3. You will distribute higher quality content Social networks demand a phone number list pace of publication.